Privacy Policy

1. Who we are

The Gastronomy Concierge (“we”, “us”, “our”) operates the website thegastronomyconcierge.com and provides premium food delivery, private catering and gastronomic experiences in Costa Adeje and across Tenerife South, Spain. This Privacy Policy explains how we collect, use and protect personal data you share with us.

2. What personal data we collect

We collect personal data only when you voluntarily provide it through our reservation form, by email, or by WhatsApp. Specifically:

• Your name
• Your email address
• Your phone number (optional)
• The date and details of your event
• The number of guests
• The experience you are interested in
• Any free-text message you send us

We do not collect special-category data, financial data, or data from third parties. We do not use third-party tracking, advertising cookies or analytics on this website at the time of writing.

3. Why we collect it

We use your personal data only to respond to your inquiry, prepare a tailored proposal, and deliver the catering or food experience you have requested. We may contact you by email, phone or WhatsApp using the contact details you have provided, in connection with that specific request.

4. Lawful basis

Our lawful basis for processing your data is your consent (Article 6(1)(a) GDPR) and, where applicable, the performance of a contract you have entered into with us (Article 6(1)(b) GDPR).

5. How long we retain your data

Inquiry data is retained for up to 24 months after our last interaction, after which it is deleted unless we are required by Spanish tax or commercial law to keep transactional records longer (typically 6 years for invoicing purposes).

6. Where your data is stored

Your data is stored on servers located within the European Union and processed by our hosting provider and form-handling tools. We do not transfer personal data outside the European Economic Area.

7. Your rights

Under the General Data Protection Regulation (EU) 2016/679 and Spanish Organic Law 3/2018, you have the right to:

• Access the personal data we hold about you
• Request rectification of inaccurate data
• Request erasure of your data (“right to be forgotten”)
• Request restriction of processing
• Request the portability of your data
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@thegastronomyconcierge.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

8. Cookies

This website uses only essential WordPress technical cookies and a caching cookie set by WP Super Cache to deliver the site quickly. We do not use advertising, analytics or social media tracking cookies. If we add such cookies in the future, this policy will be updated and consent will be requested.

9. Contact for privacy concerns

For any question relating to your personal data or this policy, contact hello@thegastronomyconcierge.com.

10. Changes to this policy

We may update this Privacy Policy occasionally. The “Last updated” date at the top of the page will indicate the most recent revision.